
Support & Frequently Asked Questions
产品支持与常见问题
1. Product Overview 产品概述
What is JAM?
什么是 JAM?
JAM is an English speaking practice tool that transforms your spare time into 60-second impromptu speech sessions. After opening the app, you'll receive a random topic; click "Start" and speak continuously for one minute. Once recording ends, AI coach Jammy instantly analyzes your pronunciation, grammar, vocabulary, and fluency, providing sample expressions to help you speak confidently and fluently in real situations.
JAM 是一款英语口语训练工具,专门把碎片时间变成 60 秒的即兴演讲练习。打开 App 后,你会先收到一个随机话题;点"开始"后,只需连续说满一分钟。录音结束,AI 教练 Jammy 会立刻分析你的发音、语法、词汇和流利度,并给出示范表达,帮助你在真实场景中自信开口、流畅表达。
How is JAM different from vocabulary/grammar apps?
JAM 与背单词 / 语法类 App 有何不同?
JAM focuses on "speaking out" rather than rote memorization, making it extremely accessible - you can start practicing immediately without studying complex grammar first. After each session, AI provides personalized feedback based on your actual speech. Through frequent speaking practice, it gradually breaks down psychological barriers to speaking English.
它把核心放在"开口"而非死记硬背,因此门槛极低,你不必先琢磨复杂语法就能马上练习;每次说完,AI 都会基于你真实的发言提供个性化建议;通过高频开口,还能逐步打破害怕说英语的心理障碍。
Why can just 1 minute daily improve speaking skills?
为什么每天只需 1 分钟就能提升口语?
One minute is short enough to fit into almost any schedule, making it easier to maintain consistency. Each session provides immediate, positive feedback, showing improvement points and maintaining motivation. The continuous speaking format mirrors real conversation rhythm, quickly building expression confidence.
一分钟足够短,几乎任何时候都能抽得出来,所以更容易坚持;每次练完就能获得即时、正向的反馈,你会立刻看到自己的改进点并保持动力;连续开口的形式贴近真实对话节奏,让你很快建立表达自信。
What's JAM's training philosophy and learning principle?
JAM 的训练理念与学习原理是什么?
Inspired by BBC's classic show "Just a Minute" and Toastmasters' "Table Topics." Timed improvisation forces the brain to organize language quickly, simulating real communication. App practice provides a judgment-free safe environment, effectively reducing psychological pressure. Structured feedback clearly presents areas for improvement, allowing repeated practice and creating a positive cycle.
设计灵感来自 BBC 经典节目《Just a Minute》和 Toastmasters 的"Table Topics"。限时即兴迫使大脑迅速组织语言,逼近真实交流;在 App 里练习是一种没有他人评判的安全环境,可有效降低心理压力;而结构化反馈又把需要改进的地方清晰呈现,你可以反复跟读,形成正向循环。
2. Features & Usage 功能与使用
How do I use the app?
打开 App 后应如何操作?
Can I replay or practice with Jammy's sample answers?
Jammy 的示范答案可以重复收听或跟读吗?
Yes. There's a voice playback button below the sample answer that you can click to listen repeatedly.
可以。示范答案下方有语音朗读按钮,点击播放,可反复收听。
How long are practice records saved?
练习记录会保存多久?
All practice records are saved locally by default and synced to iCloud with no time limit, available for review anytime. If you delete and reinstall the app, you can still recover your history.
所有练习记录默认保存在本地并同步到 iCloud,无时间限制,随时可回顾。App 如果删除重装,也可以恢复历史记录便于查看。
Can I use the app offline or with poor network?
离线或弱网环境下能否使用?
AI coach Jammy's analysis and samples require internet connection to generate (requires external network access).
AI教练 Jammy 的分析与示范需联网才能生成(需要能访问外网)。
3. Learning Effectiveness 学习效果
What English level is JAM suitable for?
JAM 适合哪种英语水平的用户?
JAM is most suitable for learners who have basic vocabulary and grammar but still hesitate between "dare to speak" and "able to speak," roughly corresponding to CEFR A2 to C1. You might understand articles and conversations but hesitate when speaking, have unstable pronunciation, or use simple sentence patterns. Or you're already in an English environment and need to quickly boost expression confidence for work presentations, classroom discussions, travel interactions, etc. As long as your goal is to transform "can write and memorize" into "speak fluently," JAM can be a suitable training companion.
它最适合已经具备基础词汇与语法,却仍在"敢说 / 会说"之间徘徊的学习者,大约对应 CEFR A2 到 C1。你或许能看懂文章、听懂对话,却在开口时犹豫、发音不稳或句式单一;或者你已经身处英语环境,需要在工作汇报、课堂发言、旅行交际等场合快速提升表达自信。只要目标是把"会写会背"转化为"脱口而出",JAM 都能成为合适的训练伴侣。
Is 1 minute daily really enough? How to advance practice?
每天 1 分钟真的够用吗?如何进阶练习?
One minute has such a low barrier that it's hard to refuse, making it easy to achieve "speaking every day." High-frequency speaking plus instant feedback is the core of building language sense and confidence. When 60 seconds becomes easy, immediately add a second round, making the same topic more complete; or extend total duration to 90 seconds or two minutes, practicing sustained output. Further, you can select more professional or challenging topics and repeatedly compare with Jammy's samples for correction. As practice depth and duration both improve, you'll find your expression length, accuracy, and fluency steadily rising.
一分钟的门槛低到难以拒绝,让你轻松做到"每天都说",而高频开口加即时反馈正是建立语感和自信的核心。当 60 秒变得轻松,可马上加练第二轮,把同一话题说得更完整;或者将总的时长调至 90 秒、两分钟,练习思路持续输出。进一步,可挑选更专业或具有挑战性的主题,并反复对照 Jammy 示范跟读、纠正。练习深度与时长同步提升,你会发现自己的表达长度、准确度和流畅度都在稳步上升。
4. Subscription & Trial 订阅与试用
What features are included in the 7-day free trial?
7 天免费试用包含哪些功能?
During the seven-day free trial, you can unlock all features available to paid subscribers - random topics, AI scoring, voice samples, history records, iCloud sync, etc. This allows you to truly experience speaking improvement effects within a week. You can cancel anytime during the trial without charges - completely risk-free.
七天免费试用期间,您可以解锁所有付费订阅用户才能使用的完整功能——随机话题、AI 评分、语音示范、历史记录、iCloud 同步等统统开放,以便您在一周内真实感受口语提升的效果。试用内随时可以取消,不会扣费,完全零风险。
What's the difference between monthly and annual subscriptions?
月度与年度订阅有哪些区别?
Monthly and annual subscriptions are functionally identical; the only difference is price. Purchasing an annual subscription at once is about 28% cheaper than monthly renewals. If you decide to practice long-term, the annual plan is more economical.
月度订阅与年度订阅在功能上完全一致;唯一差别是价格。一次性购买年度订阅比逐月续费便宜约 28%,如果您决定长期练习,年度方案更划算。
How do I cancel subscription in the App Store?
如何在 App Store 取消订阅?
Canceling subscription follows the same process as other App Store subscriptions: On your iPhone or iPad, open "Settings" → tap your Apple ID → enter "Subscriptions" list, find JAM and tap "Cancel Subscription." After canceling, you can continue using unlocked features until the current billing cycle ends, then no further charges will occur.
取消订阅的方法与其他 App Store 订阅相同:在 iPhone 或 iPad 上打开「设置」→ 轻点你的 Apple ID → 进入「订阅」列表,找到 JAM 后点「取消订阅」即可。取消后当前计费周期结束前仍可继续使用已解锁的功能,之后不再扣费。
5. Technology & Data 技术与数据
Which devices and system versions does JAM support?
JAM 支持哪些设备与系统版本?
Currently, JAM works on iPhone and iPad with iOS 18 / iPadOS 18 and above.
目前,JAM 可在搭载 iOS 18 / iPadOS 18 及以上 的 iPhone 与 iPad 上使用。
Can I recover history after changing phones?
换手机后,历史记录还能找回吗?
Yes. JAM's audio, text records, and scoring data all sync to iCloud. On a new device, log in with the same Apple ID and enable sync in "Settings → Apple ID → iCloud → Show All → JAM," and the app will automatically fetch and restore all history records without manual backup.
可以。JAM 的音频、文字记录与评分数据都会同步到 iCloud。在新设备登录同一 Apple ID,并在「设置 → Apple ID → iCloud → 显示所有 → JAM」开启同步后,App 会自动拉取并恢复所有历史记录;无需手动备份。
6. Troubleshooting 故障排除
What if I can't record or microphone access is denied?
无法录音或麦克风被拒怎么办?
On first launch, JAM will show a system microphone permission dialog. If you clicked "Deny" or recording is silent, go to "Settings → Privacy & Security → Microphone," find JAM, and turn on the switch, then return to the app and click "Try Again" to start timed recording. If the microphone is being used by another app, end calls or close recording apps first, then re-enter JAM. If problems persist, restarting the device usually resolves issues.
初次启动时,JAM 会弹出系统麦克风权限窗口;若点了"拒绝"或录音无声,只需到「设置 → 隐私与安全 → 麦克风」找到 JAM,将开关打开,然后回到 App 点击"再试一次"即可开始计时录音。如果麦克风正被其他应用占用,先结束通话或关闭正在录音的 App 再重进 JAM;仍有问题时,重启设备通常能恢复。
What if analysis shows an error?
分析显示出错怎么办?
Analysis failures are 90% caused by unstable network. Please check your network connection (ensure external network access) and retry. If failures persist multiple times with good network, please contact us - our support team will assist promptly.
分析失败九成是网络不稳定造成的,请检查网络(可以访问外网)并重试。若在良好网络下仍多次失败,请联系我们,客服团队会尽快协助。
7. Feedback & Roadmap 反馈与路线图
How can I submit feature suggestions or feedback?
如何提交功能建议或反馈意见?
You're welcome to email us at hi@jamtalk.co - we carefully read every piece of user feedback.
欢迎写邮件到 bear@beartalking.com,我们会认真每一条阅读用户反馈意见。
每天 1 分钟练习英语口语,
AI 教练 Jammy 让你从不敢开口到脱口而出。
联系我们
© 2025 JAM.
All rights reserved.
Support & Frequently Asked Questions
产品支持与常见问题
1. Product Overview 产品概述
What is JAM?
JAM是什么?
JAM is an English speaking practice tool that transforms your spare time into 60-second impromptu speech sessions. After opening the app, you'll receive a random topic; click "Start" and speak continuously for one minute. Once recording ends, AI coach Jammy instantly analyzes your pronunciation, grammar, vocabulary, and fluency, providing sample expressions to help you speak confidently and fluently in real situations.
JAM 是一款英语口语训练工具,专门把碎片时间变成 60 秒的即兴演讲练习。打开 App 后,你会先收到一个随机话题;点"开始"后,只需连续说满一分钟。录音结束,AI 教练 Jammy 会立刻分析你的发音、语法、词汇和流利度,并给出示范表达,帮助你在真实场景中自信开口、流畅表达。
How is JAM different from vocabulary/grammar apps?
JAM 与背单词 / 语法类 App 有何不同?
JAM focuses on "speaking out" rather than rote memorization, making it extremely accessible - you can start practicing immediately without studying complex grammar first. After each session, AI provides personalized feedback based on your actual speech. Through frequent speaking practice, it gradually breaks down psychological barriers to speaking English.
它把核心放在"开口"而非死记硬背,因此门槛极低,你不必先琢磨复杂语法就能马上练习;每次说完,AI 都会基于你真实的发言提供个性化建议;通过高频开口,还能逐步打破害怕说英语的心理障碍。
Why can just 1 minute daily improve speaking skills?
为什么每天只需 1 分钟就能提升口语?
One minute is short enough to fit into almost any schedule, making it easier to maintain consistency. Each session provides immediate, positive feedback, showing improvement points and maintaining motivation. The continuous speaking format mirrors real conversation rhythm, quickly building expression confidence.
一分钟足够短,几乎任何时候都能抽得出来,所以更容易坚持;每次练完就能获得即时、正向的反馈,你会立刻看到自己的改进点并保持动力;连续开口的形式贴近真实对话节奏,让你很快建立表达自信。
What's JAM's training philosophy and learning principle?
JAM 的训练理念与学习原理是什么?
Inspired by BBC's classic show "Just a Minute" and Toastmasters' "Table Topics." Timed improvisation forces the brain to organize language quickly, simulating real communication. App practice provides a judgment-free safe environment, effectively reducing psychological pressure. Structured feedback clearly presents areas for improvement, allowing repeated practice and creating a positive cycle.
设计灵感来自 BBC 经典节目《Just a Minute》和 Toastmasters 的"Table Topics"。限时即兴迫使大脑迅速组织语言,逼近真实交流;在 App 里练习是一种没有他人评判的安全环境,可有效降低心理压力;而结构化反馈又把需要改进的地方清晰呈现,你可以反复跟读,形成正向循环。
2. Features & Usage 功能与使用
How do I use the app?
打开 App 后应如何操作?
Can I replay or practice with Jammy's sample answers?
Jammy 的示范答案可以重复收听或跟读吗?
Yes. There's a voice playback button below the sample answer that you can click to listen repeatedly.
可以。示范答案下方有语音朗读按钮,点击播放,可反复收听。
How long are practice records saved?
练习记录会保存多久?
All practice records are saved locally by default and synced to iCloud with no time limit, available for review anytime. If you delete and reinstall the app, you can still recover your history.
所有练习记录默认保存在本地并同步到 iCloud,无时间限制,随时可回顾。App 如果删除重装,也可以恢复历史记录便于查看。
Can I use the app offline or with poor network?
离线或弱网环境下能否使用?
AI coach Jammy's analysis and samples require internet connection to generate (requires external network access).
AI教练 Jammy 的分析与示范需联网才能生成(需要能访问外网)。
3. Learning Effectiveness 学习效果
What English level is JAM suitable for?
JAM 适合哪种英语水平的用户?
JAM is most suitable for learners who have basic vocabulary and grammar but still hesitate between "dare to speak" and "able to speak," roughly corresponding to CEFR A2 to C1. You might understand articles and conversations but hesitate when speaking, have unstable pronunciation, or use simple sentence patterns. Or you're already in an English environment and need to quickly boost expression confidence for work presentations, classroom discussions, travel interactions, etc. As long as your goal is to transform "can write and memorize" into "speak fluently," JAM can be a suitable training companion.
它最适合已经具备基础词汇与语法,却仍在"敢说 / 会说"之间徘徊的学习者,大约对应 CEFR A2 到 C1。你或许能看懂文章、听懂对话,却在开口时犹豫、发音不稳或句式单一;或者你已经身处英语环境,需要在工作汇报、课堂发言、旅行交际等场合快速提升表达自信。只要目标是把"会写会背"转化为"脱口而出",JAM 都能成为合适的训练伴侣。
Is 1 minute daily really enough? How to advance practice?
每天 1 分钟真的够用吗?如何进阶练习?
One minute has such a low barrier that it's hard to refuse, making it easy to achieve "speaking every day." High-frequency speaking plus instant feedback is the core of building language sense and confidence. When 60 seconds becomes easy, immediately add a second round, making the same topic more complete; or extend total duration to 90 seconds or two minutes, practicing sustained output. Further, you can select more professional or challenging topics and repeatedly compare with Jammy's samples for correction. As practice depth and duration both improve, you'll find your expression length, accuracy, and fluency steadily rising.
一分钟的门槛低到难以拒绝,让你轻松做到"每天都说",而高频开口加即时反馈正是建立语感和自信的核心。当 60 秒变得轻松,可马上加练第二轮,把同一话题说得更完整;或者将总的时长调至 90 秒、两分钟,练习思路持续输出。进一步,可挑选更专业或具有挑战性的主题,并反复对照 Jammy 示范跟读、纠正。练习深度与时长同步提升,你会发现自己的表达长度、准确度和流畅度都在稳步上升。
4. Subscription & Trial 订阅与试用
What features are included in the 7-day free trial?
7 天免费试用包含哪些功能?
During the seven-day free trial, you can unlock all features available to paid subscribers - random topics, AI scoring, voice samples, history records, iCloud sync, etc. This allows you to truly experience speaking improvement effects within a week. You can cancel anytime during the trial without charges - completely risk-free.
七天免费试用期间,您可以解锁所有付费订阅用户才能使用的完整功能——随机话题、AI 评分、语音示范、历史记录、iCloud 同步等统统开放,以便您在一周内真实感受口语提升的效果。试用内随时可以取消,不会扣费,完全零风险。
What's the difference between monthly and annual subscriptions?
月度与年度订阅有哪些区别?
Monthly and annual subscriptions are functionally identical; the only difference is price. Purchasing an annual subscription at once is about 28% cheaper than monthly renewals. If you decide to practice long-term, the annual plan is more economical.
月度订阅与年度订阅在功能上完全一致;唯一差别是价格。一次性购买年度订阅比逐月续费便宜约 28%,如果您决定长期练习,年度方案更划算。
How do I cancel subscription in the App Store?
如何在 App Store 取消订阅?
Canceling subscription follows the same process as other App Store subscriptions: On your iPhone or iPad, open "Settings" → tap your Apple ID → enter "Subscriptions" list, find JAM and tap "Cancel Subscription." After canceling, you can continue using unlocked features until the current billing cycle ends, then no further charges will occur.
取消订阅的方法与其他 App Store 订阅相同:在 iPhone 或 iPad 上打开「设置」→ 轻点你的 Apple ID → 进入「订阅」列表,找到 JAM 后点「取消订阅」即可。取消后当前计费周期结束前仍可继续使用已解锁的功能,之后不再扣费。
5. Technology & Data 技术与数据
Which devices and system versions does JAM support?
JAM 支持哪些设备与系统版本?
Currently, JAM works on iPhone and iPad with iOS 18 / iPadOS 18 and above.
目前,JAM 可在搭载 iOS 18 / iPadOS 18 及以上 的 iPhone 与 iPad 上使用。
Can I recover history after changing phones?
换手机后,历史记录还能找回吗?
Yes. JAM's audio, text records, and scoring data all sync to iCloud. On a new device, log in with the same Apple ID and enable sync in "Settings → Apple ID → iCloud → Show All → JAM," and the app will automatically fetch and restore all history records without manual backup.
可以。JAM 的音频、文字记录与评分数据都会同步到 iCloud。在新设备登录同一 Apple ID,并在「设置 → Apple ID → iCloud → 显示所有 → JAM」开启同步后,App 会自动拉取并恢复所有历史记录;无需手动备份。
6. Troubleshooting 故障排除
What if I can't record or microphone access is denied?
无法录音或麦克风被拒怎么办?
On first launch, JAM will show a system microphone permission dialog. If you clicked "Deny" or recording is silent, go to "Settings → Privacy & Security → Microphone," find JAM, and turn on the switch, then return to the app and click "Try Again" to start timed recording. If the microphone is being used by another app, end calls or close recording apps first, then re-enter JAM. If problems persist, restarting the device usually resolves issues.
初次启动时,JAM 会弹出系统麦克风权限窗口;若点了"拒绝"或录音无声,只需到「设置 → 隐私与安全 → 麦克风」找到 JAM,将开关打开,然后回到 App 点击"再试一次"即可开始计时录音。如果麦克风正被其他应用占用,先结束通话或关闭正在录音的 App 再重进 JAM;仍有问题时,重启设备通常能恢复。
What if analysis shows an error?
分析显示出错怎么办?
Analysis failures are 90% caused by unstable network. Please check your network connection (ensure external network access) and retry. If failures persist multiple times with good network, please contact us - our support team will assist promptly.
分析失败九成是网络不稳定造成的,请检查网络(可以访问外网)并重试。若在良好网络下仍多次失败,请联系我们,客服团队会尽快协助。
7. Feedback & Roadmap 反馈与路线图
How can I submit feature suggestions or feedback?
如何提交功能建议或反馈意见?
You're welcome to email us at hi@jamtalk.co - we carefully read every piece of user feedback.
欢迎写邮件到 bear@beartalking.com,我们会认真每一条阅读用户反馈意见。
每天 1 分钟练习英语口语,AI 教练 Jammy 让你从不敢开口到脱口而出。
联系我们
© 2025 JAM. All rights reserved.